Our Value: For Providers and Care Teams


Providers need access to high quality information to make the best decisions for their patients. Partners eCare, PROMs (Patient Reported Outcome Measures), and other tools help clinicians leverage this data and improve patient outcomes.

Here’s how the Partners HealthCare system helps providers and care teams deliver better care:



Access to Patient Data

Partners eCare, our electronic health record system, was customized to capture and facilitate the sharing of patient information and clinical best practices across our clinical enterprise. It is an invaluable source of care information for providers and care teams, both for individual patients and as collected data points to assess the safety and effectiveness of specific treatments. Combined with data from the Massachusetts Health Quality Partners (MHQP) and the Centers for Medicare and Medicaid Services (CMS), among others, Partners eCare helps us paint an accurate picture of the patient journey across the network – and discover ways to improve it.

Learn more about Partners eCare.

Patient Reported Outcome Measures (PROMs)

Drawn from surveys completed by thousands of Partners patients across our network, PROMs speaks to what people truly want from health care: relief from their symptoms and improved quality of life. Not only does PROMs data help individual patients make better decisions about their care; it also guides providers and care teams towards treatments that can make a real difference in the life of their patients.

Learn more about PROMs.

Clinical Collaboration Programs

By working together, our network of medical experts has created a whole that is much greater than the sum of its parts when it comes to patient care. Our clinical collaboration programs bring together more than 30 leadership committees, which are comprised of physicians, nurses, and pharmacists from across Partners. Committee members share best practices, promote system-wide innovation in patient quality and safety, advance the measurement of important indicators of high quality care, and inform ongoing redesign of processes and tools to enable continuous improvements in patient outcomes.

Individual Practices

When it comes to assessing the quality and effectiveness of chronic disease management, prevention, and patient access, primary care data – especially from individual practices – is critical. The Partners electronic medical record system gives us access to primary care information from dozens of individual practices, our physician practice-level reporting represent a new level of transparency in the health care community.