Report Card
We have developed report cards that show our improvement efforts in important areas of system performance including information technology, patient safety, quality, efficiency, and patient satisfaction. For each measure, we explain why we believe the measure is important, how we’re doing, and what we’re doing to improve on our current performance.
Click on a category below to review our report card:
Information Technology Adoption to Make Care Safer
As of June 2011, we have achieved optimal levels of
adoption and performance on several of our IT measures.
Read more below.
Partners HealthCare is a national leader in implementing technologies that make hospitals and physician practices safer, more efficient, and more connected. As of June, 2011, we have achieved optimal levels of adoption and performance on several of these measures, including use of Computerized Provider Order Entry (CPOE) and safe medication administration in inpatient facilities, and implementation of Electronic Health Records (EHR) by our primary and specialty care physicians in ambulatory settings.
We will continue to display the metrics but no new data will be added. This doesn't mean that our work is done, however, we continue to monitor our progress, share best practices, and evaluate advances in the technology to maintain implementation in all our hospitals.
See full report card »Patient Safety Measures
We all know that, despite the advancements in modern medicine, medical errors and harmful events still occur. Partners HealthCare is committed to reducing our patients’ risk of experiencing a harmful event or medical error. Using technology coupled with recommended safe practices and coordinated teamwork, our clinicians are working to ensure that care at Partners HealthCare facilities is as safe as possible.
See full report card »Quality Measures for Clinical Conditions
Scientific studies have shown that patients with certain conditions benefit from specific tests, treatments, and medications, many of which need to be delivered in a timely way to get optimal benefit. We know that the health care industry can be slow to adopt these proven interventions. Clinical experts at Partners HealthCare work together to review recommended guidelines and standardize their best practices to ensure that all patients in our system - whether in the hospital or the physician's office - get the care that has been shown to be of benefit as soon as possible.
See full report card »Prevention and Chronic Condition Management
Scientific evidence shows that patients benefit from preventive care services as well as receiving certain tests, treatments and medications to manage chronic diseases. We look at how our primary care practices are doing in preventive care services as well as managing certain diseases such as asthma, high blood pressure, and diabetes.
See full report card »Efficiency
Everyone wants efficient care and just about everyone these days is concerned with health care costs. Partners HealthCare caregivers are committed to doing their part to avoid waste and unnecessary costs for their patients and for the system as a whole. Our goal is to manage the high costs associated with brand-name medications when compared to similar generic drugs. We work to lower the cost of care, helping patients save an average range of $15 to $30 for each prescription.
See full report card »Patient Experience
Partners hospitals are committed to providing the highest quality of care and service excellence to our patients and their families.
See full report card »Our Commitment
to Quality
Partners HealthCare is committed to making patient care better each day, across all parts of our system. This site is for those who want to better understand how we are doing this. It explains how we are improving the quality, safety, and efficiency of patient care.
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