Report Card
We have developed report cards that show our improvement efforts in five important areas of system performance: information technology, patient safety, quality, coordination of care, and efficiency. Our first release highlights our major accomplishments in each of these important areas. For each measure, we explain why we believe the measure is important, how we’re doing, and what we’re doing to improve on our current performance.
Click on a category below to review our report card:
Information Technology
In the last decade or so, technologies have become available that make hospitals and physician practices safer, more efficient, and more connected. Partners HealthCare has committed to adopting a number of these technologies and we are tracking the implementation of these systems across our sites.
See full report card »Patient Safety
We all know that, despite the advancements in modern medicine, medical errors and harmful events still occur. Partners HealthCare is committed to reducing our patients’ risk of experiencing a harmful event or medical error. Using technology coupled with safe practice and coordinated teamwork, our clinicians are working to ensure that care at Partners HealthCare facilities is as safe as possible.
See full report card »Consistent High Quality
Scientific studies have shown that patients with certain medical and surgical conditions benefit from specific tests, treatments, and medications, many of which need to be delivered in a timely way to get the most benefit. We know that the health care industry can be slow to adopt these proven interventions. Clinical experts at Partners HealthCare work together to review recommended guidelines and standardize their best practices to ensure that all patients in the system get the care that has been recommended.
See full report card »Care Coordination for Special Populations
Some patients have such specialized care needs that we believe special programs are the best approach to ensure that they experience excellent outcomes. For example, patients with heart failure may require frequent hospitalization, which makes heart failure one of the most challenging and costly conditions to manage. Partners HealthCare has created outpatient programs that help patients thrive at home, keeping them healthy enough to avoid hospitalization and reducing cost to the health care system.
See full report card »Efficiency and Cost Control
Everyone wants efficient care and just about everyone these days is concerned with health care costs. Partners HealthCare caregivers are committed to doing their part to avoid waste and unnecessary costs for their patients and for the system as a whole. Our goal is to manage the high costs associated with brand-name medications when compared to similar generic drugs. We work to lower the cost of care, helping patients save an average range of $15 to $30 for each prescription.
See full report card »Our Commitment
to Quality
Partners HealthCare is committed to making patient care better each day, across all parts of our system. This site is for those who want to better understand how we are doing this. It explains how we are improving the quality, safety, and efficiency of patient care.
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