Quality and Safety
Welcome to the Partners HealthCare Quality and Safety website. Here you will find performance reports on how our hospitals and primary care providers are delivering care compared to national benchmarks and industry standards. Partners HealthCare clinicians work to continuously improve the quality, safety, and efficiency of patient care. For each area of performance, we talk about what are doing to improve in that area.
Partners has made a commitment to quality and safety since our founding in 1994--we invite you to learn more about our efforts.Our Commitment to Quality and Safety
Committed to Quality
Partners HealthCare sees its commitment to quality through the lens of each patient's experience with the health care system. We strive to deliver patient-focused care, avoid unnecessary costs for our patients, leverage technology and best practices to ensure patient safety, and measure our performance on key metrics to continuously improve.Expand
Caregivers at Partners hospitals strive to make the patient's hospital experience as important a priority as receiving the highest quality of care. Learn more about how we measure the patient's experience.Learn more
Many Partners primary care and specialty care providers use the online patient portal, Patient Gateway, to communicate electronically with their patients.Learn more
Partners hospitals provide some of the best stroke care in the region. Learn more about how we measure our stroke care and make a difference for patients.Learn more
What should you consider when making decisions about where to receive care? It's important to ensure you have the right information.Learn more
Understanding Quality of Care
What does it mean to receive high quality health care? At Partners hospitals, and throughout our system, it means that we are providing care that is both safe and effective, but also appropriate for each patient. Learn more about how we define high quality health care.Learn more
Achievements and Milestones
Each year, Partners hospitals are recognized by a number of organizations for providing high quality care to patients in the communities we serve.Learn more
View our performance reports to learn in greater detail how Partners providers perform on specific measures of health care quality. For each measure we show how we're doing, why the measure is important, and what we are doing to improve.